Terms (Agency model)
DraftGuard is sold B2B to AI Automation Agencies and automation builders. This page is a practical, plain‑English summary of the core terms for the Agency model (Model A).
1) Parties and users
- Customer = the agency (the contracting party and payer).
- Authorized Users = Customer’s team members and Customer’s end‑clients invited by Customer.
- End‑clients are not a contracting party of DraftGuard and have no direct rights against DraftGuard.
2) What DraftGuard does
DraftGuard is a human‑in‑the‑loop approval inbox. It receives drafts via webhooks, allows a human to approve/edit/reject, and delivers the approved payload via callback. Customer remains fully responsible for message content, approvals, publishing, and compliance.
3) Customer responsibility
Customer is responsible for all actions of Authorized Users and for the configuration and security of integrations (Make/Zapier/n8n/custom app), webhook endpoints, secrets, allowlists, and callback URLs.
4) Indemnity (agency shield)
Customer indemnifies and holds DraftGuard harmless from any third‑party claims (including claims from end‑clients) arising from message content, approvals, delivery, publishing, integrations, or non‑compliance by Customer/Authorized Users.
5) Warranty disclaimer
The Service is provided “as‑is” and “as available”. DraftGuard does not guarantee uninterrupted or error‑free operation, nor guaranteed delivery timing or success.
6) Limitation of liability
To the maximum extent permitted by law, DraftGuard’s liability is excluded. Where liability cannot be excluded, it is limited to the lowest of (a) fees paid by Customer in the three months preceding the event, or (b) €100. DraftGuard is not liable for indirect or consequential damages (including lost revenue, lost profit, reputational damage, or third‑party claims).
7) Support
DraftGuard provides support to Customer. Customer is the first‑line support contact for its Authorized Users and end‑clients unless agreed otherwise.
Note: This is a summary for product clarity. Your signed agreement / full legal terms take precedence. Have a lawyer review before going live.